Patients & Visitors

Facilities & Services

Our facilities and services at KPJ Sentosa KL Specialist Hospital are among the best and most modern to serve your needs more effectively:

  • 24-Hour Accident & Emergency Unit
  • 24-Hour Outpatient Medical Officer Treatment
  • 24-Hour Pharmacy Services
  • 24-Hour Laboratory Services
  • Ambulance Services
  • Color Doppler
  • 64 Slice CT Scan
  • Echo Cardiogram
  • EEG
  • Executive Health Screening
  • Intensive Care / Coronary Care
  • Lithotripsy
  • Mammogram
  • MRI
  • Physiotherapy
  • Pre-employment Screening
  • Renal Haemodialysis
  • Ultrasound
  • X-ray with fluoroscopy
  • Dietary Services
ROOM RATE

Standard Wards

Wards Facilities Rates / Day
Single-bedded, Superior Air-conditioned
Television
Telephone
Refrigerator
Sofa
Newspaper
RM 225.00
Single-bedded, Standard Air-conditioned
Television
Telephone
Refrigerator
Sofa
Newspaper
RM 220.00
Double-bedded Air-conditioned
Television
RM 130.00
Double-bedded, Whole Room Air-conditioned
Television
Newspaper
RM 260.00
4-bedded Air-conditioned RM 90.00

Paediatrics Wards

Wards Facilities Rates / Day
Single-bedded, Superior Air-conditioned
Television
Telephone
Refrigerator
Sofa
Newspaper
Companion Bed
RM 225.00
Single-bedded, Standard Air-conditioned
Television
Telephone
Refrigerator
Sofa
Newspaper
RM 220.00
Double-bedded Air-conditioned
Television
RM 130.00
Double-bedded, Whole Room Air-conditioned
Television
Newspaper
RM 260.00
4-bedded Air-conditioned RM 90.00

High Dependency/ICU/CCU Wards

Wards Facilities Rates / Day
High Dependency Ward (HDW) Air-conditioned RM 200.00
ICU Air-conditioned RM 275.00
ICU (Isolation) Air-conditioned RM 320.00
Nursery (Newborn) Air-conditioned RM 50.00
Nursery (Admitted baby) Air-conditioned RM 50.00
1st Stage Room Air-conditioned RM 100.00
Labour Room Air-conditioned RM 200.00
Day Ward Bed Air-conditioned RM 80.00

Rates quoted are inclusive of meals for patient only
Rates quoted are exclusive of 6% government service tax
The rates are subject to changes

ADMISSION & DISCHARGE

Admission

Upon arrival, you will be referred to our admission counter located at Ground Floor during office hours.

Monday to Friday - 8.00am – 7.00pm
Saturday - 8.00am – 3.00pm
Sunday & Public Holiday - 8.00am – 12.30pm

Admission after office hours will be conducted at the 24 hours Accident & Emergency Department.

Minimum Admission Deposit

The minimum deposit for each type of surgical case is stated below for your information:

TYPE OF CASES INITIAL DEPOSIT
Medical Cases RM 3,000.00
ICU Cases RM 5,000.00
Surgical Dayward / Admission Full Amount – Deposit Listing
Paediatric Cases RM 1,000.00
Gynae Major RM 5,000.00
Gynae Minor RM 1,500.00
Insurance Cases – Waiting GL (without investigation) RM 200.00
CT Scan RM 500.00
MRI RM 1,000.00
Foreign Labour - Outpatient RM 100.00


Discharge

You will be discharged upon your consultant's advice. Check out time is 2.00pm. Any items found broken or missing upon discharge will be charged to your bill accordingly. The bill will be ready within 1-2 hours after the patient has been discharged by the doctor.

* Insurance paying cases is subject to final approval by the insurance company.

Mode of payment

- Cash / Credit Card / Bank Draft
- Guarantee Letter

Late charges

Generally, the bill prescribe at discharge will be the final bill. There may however, be late charges. The hospital will mail a final bill indicating the balance the account within seven days.

Accessibility

There are few ways to reach KPJ Sentosa KL Specialist Hospital by using public transportation. The options are:

1. STAR LRT - Titiwangsa Station
2. Monorail - Chow Kit Station
3. Bus
4. Taxi

Visitor Policies

Visiting hours

Visitors are required to observe and adhere to the following hours whenever possible. Our visiting hours are from 9.00am – 9.00pm. We are aware that the patients need the support of family and friends in their road to recovery. However, we do not encourage visitors to bring small children along. If children do visit, we need your kind cooperation to ensure that they are in their best behavior.

Intensive Care Unit & High Dependency Unit

Visiting hours at ICU and HDU will be controlled by the ward staff to ensure critically ill patients are not disturbed. Visitor will be restricted to immediate family members and only two at any one time.

Overnight Stay

YOUR STAY WITH US


Selecting your room

We are obliged to provide you the best facilities in terms of your stay with us. The rooms of your choice are as follows:

i. Single bedded – Superior
ii. Single bedded – Standard
iii. Double bedded
iv. Double bedded – whole room
v. Four bedded

All meals are complimentary to the patient and menu will be given to you daily to indicate your preference.

What to bring / What not to bring

Documents:

-Identification documents (i.e. IC, Passport, Birth Certificate), Employer's Letter of Guarantee / Health Card of which the company has an account with KPJ Sentosa KL Specialist Hospital.

Personal items:

- Personal clothing
- Slippers / Toiletries

Deposit:

You will be required to place a deposit upon admission. The deposit amount varies depending on the classification of case and treatment received. Additional deposit will be required when your expenses exceed the initial deposit paid.

Valuables:

Patients are advised against bringing and keeping valuables with them whenever in the hospital. The hospital, however shall not be responsible for any lost or damage to property while in our premises.

Identification Bracelet:

You will be given an identification wrist bracelet for identification purpose. Please do not remove this band during your stay in hospital. Meal Service

Meals served to the patient have both local and western cuisine. For any special diet needs, you can inform our nursing staff. If your treatment involves a special therapeutic diet, our hospital dietitian will visit you for dietary counseling.

Feel free to consult our Dietitian regarding your special diet.

Nurse Call

A nurse call bell is located near your bed and the bathroom. Please press the bell if you need any assistance.

Hand Phone

Hand phones are not allowed within the hospital premises where there is high frequency electronic equipment as they will interfere with the equipment.

Parking

Parking is available at the basement of the hospital building.

Amenities

Amenities